Competitive Salary Offered
Job Title: Environmental Health Officer / Food Safety Officer
We are looking for an Environmental Health Officer who is EHORB registered (Environmental Health Officers Registration Board at the Chartered Institute of Environmental Health). You will be required to carry out high risk food hygiene inspections in a variety of premises such as takeaways, care homes, restaurants etc. This will include some evening visits.
A minimum of 1-year experience of carrying out Food hygiene inspection Interventions.
Be able to think on the spot and make decisions, to issue Food Hygiene Rating provisional score at time of visit.
Good communication skills (written & verbal) & confident to work with minimal supervision. Handwritten reports will be completed onsite and left with the food business operators.
The ability to write in clear plain English is essential.
Be aware of equalities and diversity when dealing with food businesses.
you will need to hit the ground running.
Own vehicle (insured for business use) would be beneficial as we are one of the largest London Boroughs
Higher Certificate in Food Control (EHRB or SFSORB) Food Hygiene and Food Standards, or Certificate of Registration from EHRB, Diploma in Environmental Health or Scottish Equivalents.
20 hours CPD, 10 hours of which are core in food matters directly related to delivery of official controls.
Competence assessment for authorised officers detailing evidence and compliance with 4.8.1, 4.8.2, 4.8.3, 4.8.4 and 4.8.5 on pages 63 and 64 of the food law code of practice (England) April 2015.
A current full driving licence.
Main duties of post
Carry out food hygiene official control interventions in premises category A, B, C, D, E of the intervention rating scheme. Undertake visits, sampling, investigations and other functions to enforce food law, health and safety at work law if required.
Carry out Food Standards official controls in premises category A, B, C of the intervention rating scheme. Undertake visits, sampling, investigations and other functions to enforce food law, health and safety at work law if required.
Unless otherwise stated food hygiene and food standards interventions are carried out at the same time.
Implement the Food Hygiene Rating Scheme for hygiene of premises in accordance with the Brand Standard.
Other duties that we may ask you to undertake
Investigate and take appropriate action on food complaints, accidents and general complaints about commercial premises, both informally and formally, and give professional advice to complainants, commerce and industry.
Give evidence at legal proceedings, quasi-judicial meetings and other hearings.
Be responsible for the use of computers and the maintenance of all necessary records and administration in connection with the duties.
Be responsible for equipment and protective clothing available to assist in the duties.
Undertake the training and development and attend meetings as required.
Liaise with officers within the Service and other departments of the Council, outside organisations, businesses and other persons in order to properly perform the duties.
Communicating openly and effectively
Communicates complex information to others effectively
Is a clear and persuasive communicator, using influencing and negotiating skills when necessary
Actively listens to, respects and values the view of others
Presents succinct, well balanced information orally and in writing, with clear outcomes
Sets up opportunities to influence others prior to decisions being made
Understands and responds to organisational politics
Facilitates discussions to achieve collective objectives
Creates an environment where team/s are encouraged and developed, to enable them to communicate effectively
Delivering excellent customer service
Acts as role model in own personal approach to customer focus
Proactively seeks and effectively uses customer information to inform service delivery
Proactively seeks to establish and meet current and future needs of customers
Organises processes around customers, taking account of complex and sensitive issues to meet their long-term needs
Implements and utilises systems to record customer feedback and communicates ideas and information to appropriate people, ensuring information is fed back into appropriate systems e.g. CRM
Creates an environment where team/s are empowered to put customers first
Managing Personal and Organisational Change
Translates strategic vision into practical and achievable plans
Thinks and acts innovatively and creatively, to improve methods, systems and outcomes
Identifies opportunities for change
Champions, manages and engages with change openly and willingly
Proactive in identifying barriers to change and works to influence others in overcoming them
Promotes a culture that demonstrates a commitment to continuous improvement and development
Constantly reviews own and team’s objectives to ensure they support long-term strategic objectives
Identifies and exploits own opportunities and those of the team, to fulfil potential
Achieving Results and Success
Evaluates and monitors performance
Uses knowledge of social and political dynamics to achieve results
Encourages organisational learning and continuous improvement
Demonstrates integrity, fairness and consistency in decision making
Sets demanding but achievable objectives for self and others
Achieves results through effective management of self and others
Identifies and manages risk
Assumes personal responsibility for making decisions, identifying solutions and achieving the best possible outcomes
Planning and Implementing
Develops, monitors and adjust plans as necessary
Leads projects and plans for resources required to deliver
Communicates the plans to appropriate staff/stakeholders
Uses appropriate range of tools and techniques to plan and manage the process/project
Focuses on results and delivers outcomes
Determination and commitment
Develops a culture of Equality and Diversity
Empowers people to achieve best practice in this area
Adapts to different audiences
Demonstrates integrity and consistency in decision making
Ensures team members value diversity
Demonstrates clear and consistent leadership in promoting equality and diversity
Ensures full access to services for all
Responds efficiently and appropriately where there is evidence of unfairness
Respects confidentiality wherever appropriate
Challenges inappropriate behaviour
Upholds a high standard of fairness and ethics in words and actions