Main Vacancy Details

Category

Trading Standards

Location

South West

Contract Type

Contract

Salary

£30,000 per year

Senior Assessor (Trading Standards)

Full Vacancy Description

 

Senior Assessor

 

Senior Assessor – Which? Trusted Trader

 

12 month Fixed term contract

 

Pay = £30,000 per annum

 

Based in Bristol City Centre

 

We have been rigorously testing products and services for over 50 years, now we're doing the same for traders. Just like the Which? Best Buy award, our Which? Trusted trader icon highlights the best traders out there.

 

Every Which? Trusted trader has been assessed and checked by Which? trading standards professionals, before being endorsed. So whatever you are looking for, whether it's a builder, plumber, gardener or mechanic, we'll help you find the right trader.

 

We’re not afraid to fail those who do not make the grade. Due to the high demands of the assessment, 1 in 4 traders do not pass. Only those who meet our high standards are credited with Which? Trusted trader status.

 

We're really proud to be working a number of highly regarded Trade Associations including the NICEIC and Worcester Accredited Installers.

 

What is on offer?

 

Our office is in the heart of the city centre and a stone’s throw from Cabot Circus and a short walk from Bristol Temple Meads station. A highly competitive salary , market leading benefits including 22 days annual leave (increasing to 25 after one year), Interest-free season ticket loans or a loan for a bike, and a pension scheme that increases to 8% after you’ve been here for a year and more.  And you can work every day knowing that you’re playing your part in making consumers as powerful as the organisations they deal with.

 

What will you be doing?

 

The Senior Assessor will support the Assessor Manager in overseeing applications from traders. You’ll be responsible for providing support and expertise to ensure the delivery of a high quality assessment process. The Senior Assessor will also manage the annual reassessment process, risk alerts, compliance calls and will contribute to the sign of successful applications to the scheme.

 

Our brand means a lot to us therefore we’ll rely on you to act as an ambassador for Which? ensuring a world class customer experience is delivered.  You’ll be expected to build long lasting relationships with our Traders and ensure the integrity of the Trusted Trader scheme.

 

You’ll be great at building relationships and will work closely with your colleagues keeping the Account Management team updated on the progress of applications.

 

What we are looking for

 

Experience working within a Trading Standards environment (including carrying out inspections and audits of businesses)

 

Knowledge of consumer and business law

 

Ability to work to under pressure and to tight timescales

 

A passion for providing an exceptional customer service

 

Ability to plan and prioritise a busy workload

 

Effective negotiation, presentation and communication skills

 

High levels of honesty and integrity

 

A full UK driving license and own vehicle.

 

Main Vacancy Details

Category

Trading Standards

Location

South West

Contract Type

Contract

Salary

£30,000 per year

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020 8360 7289
Kenyon Block Consultants Ltd,
PO Box 856,
Enfield, EN1 2ZY
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