Available On Enquiry
Job description Trading Standards Officer / Enforcement Officer
This is a 2 month contract
Enhanced DBS, valid within 12 months, and Children's Barred List Check is required
Remote working is potentially an option
A full clean driving licence, valid in the UK is required.
This service provides Trading Standards functions on a joint consortium basis for two boroughs
To achieve compliance with all statutory and non statutory requirements that come within the functional responsibility of the post by providing advice and enforcement of consumer protection legislation in the subject areas of fair trading, safety, scams, rogue trading, underage sales and weights & measures (with suitable qualification)
Handling service requests, providing business advice to include 'primary authority' partnerships to achieve compliance, conducting inspections and investigations using the full range of powers and ensuring both Council and Service objectives are achieved
Providing a customer focused service.
Responding to routine service requests, conducting high risk business inspections and investigating alleged breaches of Trading Standards enforced legislation
This role has regular contact with the public and business
Maintain high standards of knowledge, competency and skill participating in learning and development with the area of consumer protection law and associated legislation such as Data Protection Act, Human Rights Act, Regulation of Investigatory Powers Act, Criminal Procedure and Investigations Act, Proceeds of Crime Act, Police and Criminal Evidence Act etc. and relevant codes of practice
Scrutinise service request/complaints, notifications, referrals, consultations, license/registration applications and intelligence databases to make appropriate and informed decisions as to when to exercise any statutory powers and when performing use of powers
Make comment and/or draft Council policies, consultations, reports, procedures, risk assessments, inspection plans, service plans or similar, advise on their adequacy within your field of professional expertise and implement as required
Prepare and present literate, numerate, accurate and timely investigation reports or similar, making use of charting and data analysis where appropriate to present work. To handle evidence, records and data in accordance with legislative requirements to maintain confidentiality and evidential integrity
Deliver a range of functions including test purchasing, business inspections, surveys, market surveillance, investigations, sampling, interviews, processing service requests and leading primary authority relationships in accordance with internal procedures, legislative requirements and/or other codes of practice or policies
Obtain, consider and retain all available evidence in accordance with legal requirements; to undertake consistent and proportionate enforcement action to resolve any identified non-compliances. This will include writing witness statements, exercising powers, conducting interviews, preparation and service of statutory or fixed penalty notices, drafting warning letters, simple cautions and preparing legal cases and evidence for Court or other statutory hearings
Comply with Council's financial processes for the procurement of goods or services and oversee work carried out by any supplier. Account for ad hoc petty cash payments used when performing statutory duties, market and attract income generation opportunities for the Service, record and process payments such as fees, penalty notices and primary authority income
Complete investigations making recommendations of formal sanctions, gathering evidence when necessary for legal proceedings in the Magistrate and Crown Courts; appearing and giving evidence in Court, applying for surveillance and communications data applications, entry warrants or presenting evidence in any other statutory hearing.
Detailed knowledge of a wide range of criminal Trading Standards legislation
Ability to carry out complex criminal investigations
Excellent written and verbal communication skills
Hard working attitude
Possess an in-depth and current knowledge of consumer protection law including offences, defences and powers, relevant case law and its application
Possess an in-depth and current knowledge of testing procedures in relation to safety matters
To achieve grade GPO3 or above, hold the full Diploma in Consumer Affairs and Trading Standards' or equivalent
To achieve grade GPO4, be registered as a Chartered Trading Standards Practitioner or hold a weights and measures qualification
Interpreting and explaining consumer protection law, in writing, face to face or over the telephone to a diverse community and wide ranging business type
Managing and prioritising, with minimal intervention, a demanding workload, consistently meeting or achieving objectives, standards and performance
Undertaking investigations into non-compliance, using a range of enforcement powers and preparing well documented infringement reports
Tackling non-compliances swiftly, fairly and proportionately, if necessary using formal or regulatory controls
Experience of using influencing skills including coaching, listening, guidance, mediation, persuasion, in the face of resistance to resolve poor performance, behaviour or sub-standard work, non-compliant or unsustainable practices.