Main Vacancy Details

Category

Trading Standards, Executive

Location

West Midlands, East Midlands

Contract Type

Contract

Salary

£30-£40/hour, Competitive Salary Offered

Trading Standards Project Officer

Full Vacancy Description

Job Description  Lead Trading Standards Officer  


Responsible to:Team Manager 


Role Purpose 


To take a lead role for the Service in the provision of effective prevention and enforcement activity to support local consumers and businesses to ensure the County has a safe and fair trading environment, supporting local economic growth, protecting residents from harm and protecting residents’ health and wellbeing. Role includes taking ownership of work, working with little supervision and identifying innovative solutions in problem areas. 


Role Responsibilities 


1)Conduct complex investigations under criminal and civil legislation, producing written reports and attending court to give witness evidence as necessary 

2)Enforce Trading Standards legislation by carrying out a range of activities including inspections, proactive targeted campaigns, formal sampling, equipment testing and test purchasing 

3)Plan, lead and report on proactive and innovative work across a number of service areas including writing detailed project proposals detailed reports 

4)Develop and implement in depth research in areas of current consumer and business concern  

5)Provide basic and complex business advice to local businesses (including Primary Authority Advice) 

6)Interrogate and analyse information contained on numerous databases including office records  

7)Maintain up to date accurate records of all actions  

8)Identify and submit relevant intelligence logs, record and share intelligence in a lawful way to contribute to successful tasking and prioritisation needed for an intelligence-led approach to planning activities 

9)Lead on the development, management and delivery of cross-cutting collaborative multi-agency projects, and taking a lead role in multi-agency operations where appropriate 

10)Deliver training, mentoring and support to relevant staff  

11)Develop and maintain knowledge in areas of legislation appropriate for the role 

12)Represent the Service and Region at local, regional and national level as required 

13)Work with the media to convey key messages and to raise awareness of the Service   

14)Attend rapid responses or other emergency call outs to protect residents 

15)Work flexibly under the Flex-Time Scheme and at weekends, early mornings and evenings, when necessary 

16)Mobility Essential; applicants must hold a valid driving licence or be able to travel effectively and efficiently by other means around the county to a variety of premises including those outdoors, and further afield as necessary 

17)Adopt the behaviours expected of all employees 

18)Undertake any other duties as required which are commensurate with the grading of the post 


Person Specification 


Essential Criteria 


Hold the Diploma in Consumer Affairs and Trading Standards (DCATS) or equivalent Trading Standards Qualification 

Hold at least one of the statutory qualifications required under: Section 73 Weights and Measures Act 1985, or FSA Food Law Code of Practice, or FSA Feed Law Code of Practice 

Evidence of at least 3yrs experience of assessing/auditing complex products, documents, processes and systems; forming opinions and recommendations about actual/likely level of compliance 

Evidence of at least 3yrs experience of investigating complex civil and criminal breaches, gathering and presenting evidence for use in Court proceedings 

Evidence of at least 3yrs effective project management experience – researching problems, planning potential solutions & resources required, delivering real outcomes against agreed objectives, reporting outcomes and making recommendations 

Evidence of at least 3yrs experience of supervising, coaching and/or providing training for other officers / apprentices 

Possess well developed communication, negotiation and influencing skills 

Have ability to deal effectively with confrontational / emotionally demanding customers and stakeholders 

Have ability to interpret complex legal and technical information and then present that information in a format suitable for a variety of different target audiences 

Ability to evaluate complex issues, make decisions and solve problems to meet operational targets, to devise solutions, prioritise the resources available and to use innovative methods to overcome a variety of circumstances 

Is able to proactively research issues of concern to consumers or businesses, using a range of sources. Understands the difference between information, intelligence and evidence 

A sound knowledge of criminal and relevant civil procedures and investigations legislation including laws of evidence, disclosure and RIPA  

Possess knowledge of the intelligence model, have experience of submitting intelligence logs and interprets data to deliver intelligence-led approach to enforcement 

Experience of effective partnership / multi-agency working with numerous stakeholders 

Ability to deputise for the team manager as required 

Ability to be self-disciplined, use resources effectively and prioritise / review own workload to meet urgent deadlines /service standards  

Proven flexible approach to work tasks and a willingness to work across service areas and outside normal weekday office hours if necessary 

Have sufficient competence for day to day use of IT, namely email, online services, electronic databases and Microsoft Office Applications 

Knowledge and understanding of Health and Safety legislation, safe systems of working and carrying out Risk Assessments 

Sufficiently mobile to travel around the county to a variety of premises including those outdoors, and further afield as necessary, and to enter premises / vehicles not belonging to the Council and be able to carry equipment necessary for the role 


Desirable Criteria 


Lead Auditor qualification, current training in HACCP, or equivalent qualification 

Accredited Counter Fraud Specialist (ACFS), or equivalent investigations qualification 

Prince II (Lite), or equivalent project management qualification 

Authorised to practice the regulated profession ‘Inspector of Weights and Measures’ as set out in the European Union (Recognition of Professional Qualifications) Regulations 2015 

Demonstrate current competence via the TSI CPPD scheme or equivalent 

Experience of representing the service regionally or nationally 

 

 

Main Vacancy Details

Category

Trading Standards, Executive

Location

West Midlands, East Midlands

Contract Type

Contract

Salary

£30-£40/hour, Competitive Salary Offered

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020 8360 7289
Kenyon Block Consultants Ltd,
87-89 High St,
Hoddesdon, EN11 8TL
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